Menu

Introduction

FloAtelier (website url address: https://floatelier.com/ appreciates you, your business and your trust. We are a company based in Bulgaria. Please read this Privacy Policy by agreeing to both documents for your permission to use of our services.

Data Collected

DATA STORAGE LOCATION

 

We are a Bulgarian based company and use web servers hosted in Bulgaria. Our hosting provider SuperHostingBG adheres to the EU’s Privacy Shield, ensuring that your data is stored securely and GDPR compliant. For more information on SuperHostingBG’s policies, please see SuperHostingBG’s Privacy Policy.

 

REGISTRATION DATA

 

By registering on our website, we store your chosen username and your email address and any additional personal information added to your profile. You can view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also view and edit this information.

 

COMMENTS

 

When you post comments on the site, we collect the information displayed on the comment form, as well as the IP address and browser user agent to help detect spam.

 

CONTACT FORM

 

The information sent through the contact form on our site is sent to our e-mail to a company hosted by SuperHostingBG that adheres to the EU’s privacy policy and you can find more information about it on the SuperHostingBG website

These applications are only stored for customer service purposes, they are never used for marketing purposes or shared with third parties.

 

GOOGLE ANALYTICS

 

WWe use Google Analytics on our site to report site usage anonymously. So no custom data is stored. If you would like to opt out of Google Analytics to monitor your behavior on our website, please use this link: Google Analytics Opt-out.

 

CASES FOR USE OF PERSONAL DATA

 

We use your personal information in the following cases:

Verification / identification of the user while using the website;

Provision of technical assistance;

Send updates to our users with important information for news / changes;

Customize the site to make your experience more personal and engaging;

Guaranteeing the overall operation and administrative functions of the Website;

Built-in Content

Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the same way as if you visited the other website.

 

These websites may collect information about you, use cookies, embed additional third-party tracking and track your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged in. Below you can find a list of the services we use:

 

FACEBOOK

 

The Facebook Page Plugin is used to display our Facebook Page. Facebook has its own cookie and privacy policies that we have no control over. There are no cookies installed by Facebook and your IP address is not sent to a Facebook server until you agree to it. Check out their privacy policy here: Privacy Policy: Facebook Privacy Policy.

 

TWITTER

 

We use the Twitter API to display the history of our tweets on our site. Twitter has its own cookie and privacy policies that we have no control over. Your IP address is not sent to the Twitter server until you have agreed to it. Check out their privacy policy here: Privacy Policy: Twitter Privacy Policy.

 

YOUTUBE

 

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies that we have no control over. There are no cookies installed by YouTube and your IP address is not sent to a YouTube server until you agree to it. Check out their privacy policy here: Privacy Policy: YouTube Privacy Policy.

 

CHOICE OF CONSENT

 

We give you the choice of whether or not to accept this, we send consent fields for all embedded content and will not transfer data before agreeing to it.

Below are all the embedded boxes that you have agreed to so far.

 

YouTube

Facebook

Twitter

 Cookies

This site uses cookies – small text files placed on your machine to help the site provide a better user experience. In general, cookies are used to preserve consumer preferences, store information about things like shopping carts, and provide anonymous tracking data to third-party apps like Google Analytics. Cookies usually exist to make your browsing experience better. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We recommend that you consult the help section of your browser.

Biscuits Necessary (ALL VISITORS)

cfduid: Used for CDN CloudFlare to identify individual clients behind a shared IP address and apply client-based security settings. See more privacy information here: CloudFlare Privacy Policy.

PHPSESSID: To identify your unique session on the website.

RESERVATIONS REQUIRED (ADDITIONAL TO CUSTOMER REGISTRATION)

wp-auth: Used by WordPress to authenticate registered visitors, password authentication, and user authentication.

wordpress_logged_in_ {hash}: Used by WordPress to authenticate registered visitors, authenticate password and authenticate user.

wordpress_test_cookie is used by WordPress to ensure that cookies work properly.

wp-settings- [UID]: WordPress sets several wp-settings- [UID] cookies. The number at the end is your individual user ID from the user database table. This is used to customize the look of the admin interface and possibly the main site interface.

wp-settings- [UID]: WordPress also sets several wp-settings- {time} – [UID] cookies. The number at the end is your individual user ID from the user database table. This is used to customize the look of the admin interface and possibly the main site interface.

Who has Access to your data

Unless you are a registered customer of our site, there is no personal information that we can save or see about you.

If you are a client with a registered account, your personal information can be accessed through:

Our system administrators.

Our operators when they need to access customer information to provide the assistance they need.

Third Part Privacy Policies

We do not share your information with third parties in a way that reveals any personal information such as email, name, etc. The only exceptions to this rule are for partners with whom we need to share limited data to provide the services you expect from us.

How long we store your data

When you submit a ticket for support or comment, its metadata is retained until (if) you tell us to remove it. We use this information to identify you and approve your comments automatically, rather than holding them for moderation.

By registering on our website, we also store the personal information you provide on your profile. You can view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also view and edit this information.

Security Measures

We use the SSL / HTTPS protocol on our site. This encrypts our users’ communications with the servers so that personally identifiable information is not captured / stolen by third parties without permission.

In case of data breach, system administrators will immediately take all necessary steps to ensure the integrity of the system, contact the affected users and attempt to recover the passwords if necessary.

Common Rights

GDPR RIGHTS

Your privacy is critically important to us. Continuing with GDPR, we strive to support the GDPR standard. FloAtelier allows European Union residents to use its services. Therefore, the purpose of FloAtelier is to comply with the European data protection regulation. For more details, please see here: European Union GDPR Information Portal: EU GDPR Information Portal.

Thirt Party Sites

FloAtelier may post links to third party websites on this website. These third-party websites are not reviewed for privacy or security purposes by Heath Credit, and you release us from any responsibility for the conduct of those third-party websites.

All social media sharing links displayed as text links or social media icons do not link you to any of the related third parties unless you explicitly click on them.

Please note that this Privacy Policy, as well as any other applicable policies, in addition to any amendments, does not create rights applicable by third parties or require the disclosure of personal information related to members of the Service or the Site. FloAtelier is not responsible for the information collected or used by an advertiser or a third-party website. Please review the privacy policies and terms of use for each site you visit through third-party links.

Release your legal data

It may sometimes be necessary or desirable for FloAtelier, for legitimate purposes, to publish your information in response to a request from a government agency or private party. You agree that we may disclose your information to a third party when we believe it is good faith that it is desirable that we do so for the purposes of a civil case, criminal investigation or other legal matter. In the event that we receive a privacy invocation, we may choose to notify you to enable you to apply for a cancellation of the subpoena, or we may attempt to cancel the subpoena ourselves, but we are not required to do so. We may also report you proactively and provide your information to third parties when we believe it is reasonable to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may occur or relate to the provision of your information at the request of law enforcement agencies or private parties.

Any transfer of personal data for lawful purposes will only be carried out in accordance with the laws of the country in which you reside.

Changes

We may change this Privacy Policy from time to time. When we change this Privacy Policy, we will update this page accordingly and will require you to accept the changes to continue using our services.