Refund policy

Thanks for purchasing at FloAtelier! We hope that you loved your item , but if for any reason you need to return or exchange it please read our return policy below.

HOW TO RETURN?

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of receiving the purchase. The product/s must be in their original condition, unused with all tags attached.

After the 30-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to ensure that the product fits their needs and they are satisfied with it. 

HOW TO EXCHANGE?

If you have any additional questions or would like to request a refund, feel free to contact us at any time.


Sincerely, 
FloAtelier